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Friday, January 27, 2012

Important Info for Food Lost in Power Outage


Current recipients of the Basic Food supplement could be eligible for replacement benefits if food was destroyed by recent power outages
DSHS can replace EBT benefits for recipients of Washington’s Basic Food program if food was lost due to a household disaster or misfortune, including events such as a house fire, long-term power outage, or other weather-related mishaps that were beyond the customer’s control.
For DSHS to replace the benefits, the customer must report the loss within 10 days from the date the loss occurred.   DSHS will replace the value of the amount of food lost in the disaster, up to the total amount of the customer’s monthly allotment of Basic Food.

To report a loss and request benefit replacement, customers can visit their nearest Community Services Office or call the toll-free Customer Service Center at 1-877-501-2233.
For program questions, contact Community Services Division Customer Relations at: (360) 725-4763 or 1-800-865-7801.

1 comment:

  1. I think you should extend the time allowed to notify DSHS of food loss in situations such as last month's windstorm. Many spent 10 days moving downed trees from their yards and cooking on Sterno. I learned of this benefit 2 days ago. I only noticed my food loss 4 days prior. Well past my 10 day limit for reporting my food loss from the 8 day power outage. And such a large number of those affected trying to call for help.

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