"Hi all,
I recently received a phone call from our Qwest representative informing me that a ESBI third party charge was showing up on our agency Qwest phone bill. I had no idea what that was and he explained that it was a charge that Qwest bills for another company as sort of a "pass through". He asked if this was something that we wanted and I told him I didn't even know what the heck it was. He said that he would get it discontinued for us and credit back June and July charges that we paid. The charge was $34.95 for June and $69.90 for July. On a bill like ours it is pretty easy to miss that in all the pages that we get, and I think that is something that the third party is counting on.
I did a quick Google search on ESBI and it appears that this is happening all over the place, including other carriers than Qwest, and home phones - although a smaller amount. $13.+ seems to be a common amount. I read several discussions concerning this and decided that it might be good information for all of you to have when looking at your home phone bills. I haven't read enough to see if cell phones are effected or not.
Anyway, take a look for third party billings. You can't just not pay them, as some people report being sent to collections, but you need to call your carrier and get them to stop putting the charges on your phone, unless it is something that you have authorized.
If you want more information, this link will take you to a forum that is discussing the issue on Embarq phone bills. Embarq must be a North Carolina phone company. This discussion is from Granite Falls, NC. you can also just do a Google search on ESBI and take it from there.
You may want to forward this on to some other folks. Up to you."
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